Government — built for outcomes.
AiCX Federal supports federal, state, and local government programs with cleared personnel, FedRAMP-aligned infrastructure, and surge capacity proven in real disasters.
Under President Mark Misczak — a FEMA and DHS veteran — AiCX brings hard-won operational discipline to every government engagement.
Where AiCX shows up in government.
Three deployable AI use cases — each grounded in government domain context and shipped on the AiCX Engine.
Citizen Services Agent
Multilingual AI agents for benefits, licensing, and constituent inquiries — Section 508 accessible.
Eligibility Determination Assist
Document AI plus rules-based reasoning to guide caseworkers through complex eligibility.
Emergency Mass Notification
AI orchestration across SMS, voice, and email for public-safety alerts at population scale.
What we deliver in Government.
Beyond the AI use cases, every engagement carries the operational depth of AiCX — agents, processes, and infrastructure built over two decades.
Citizen Contact Centers
Multilingual citizen services for benefits, licensing, tax, and constituent inquiries.
FEMA-Style Surge
Stand-up 1,000+ agents in days for declared disasters and program launches.
Cleared Personnel
Public Trust through TS/SCI cleared roster across multiple agencies.
Grants & Eligibility Processing
Document review, eligibility determination, and case management.
Emergency Notifications
Mass notification across SMS, voice, and email for public safety.
Veteran Workforce
AiCX is a top employer of military veterans and military spouses.
What's running underneath the program.
Let's deploy AiCX in your government program.
Book a strategy call. We'll map your top three customer experience challenges to a deployable AI plan with measurable 90-day outcomes.