Region
Central America (Nearshore)
San Salvador, El Salvador · San Pedro Sula, Honduras · Guatemala City, Guatemala · Santo Domingo, Dominican Republic · San José, Costa Rica
Overview
AiCX in Central America
AiCX's nearshore footprint across Central America and the Caribbean delivers bilingual English-Spanish customer experience aligned to U.S. time zones.
From flagship operations in El Salvador to additional capacity across the region, we offer the cultural alignment U.S. brands need with the cost economics that make scale possible.
Capabilities
What we deliver from here.
- Bilingual nearshore voice
- Sales & retention
- Tier 1–2 tech support
- Collections
Why Here
Why deliver from Central America.
- U.S. time-zone aligned
- Strong English/Spanish workforce
- Cost advantage with onshore quality