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BPO Service

Data Retention, Backup, Recovery

Services/BPO / BPOaaS/Data Retention, Backup, Recovery
Overview

Enterprise backup, compliance (HIPAA, SOC 2, PCI), recovery testing.

AiCX's Data Retention, Backup, and Recovery practice handles enterprise data protection — backup architecture, retention policy management, recovery testing, immutable storage, ransomware resilience, and compliance evidence (HIPAA, SOC 2, PCI, GDPR, state law). We design, run, and prove that your data is recoverable when you need it.

Modern data protection is a moving target. Cyber-resilient backup (immutable, air-gapped, ransomware-detecting) is now mandatory for any organization with regulated data or board-level cyber accountability. We deploy and operate the major platforms — Veeam, Commvault, Rubrik, Cohesity, Veritas, Druva — and integrate with your cloud and SaaS data sources.

Most importantly, we test recovery. The single biggest gap in enterprise data protection is unverified recoverability. Our managed service includes documented recovery testing on a defined cadence, with results reported to your IT and audit teams.

99.9%+
Recovery success rate
Quarterly+
Recovery test cadence
Immutable + air-gap
Ransomware resilience
HIPAA, SOC 2, PCI, GDPR
Compliance frameworks
Why AiCX

The difference is in how we run the program — not the deck.

Plenty of vendors can quote you a seat. Few can deliver an outcome. Here's what changes when AiCX runs your data retention, backup, recovery program.

Cyber-resilient backup

Immutable, air-gapped, and anomaly-detected backup architecture for ransomware resilience.

Tested recoverability

Documented recovery testing on a defined cadence — with audit-ready evidence.

Multi-platform expertise

Veeam, Commvault, Rubrik, Cohesity, Veritas, Druva — we run them all.

SaaS data protection

M365, Google Workspace, Salesforce, and the major SaaS data sources backed up and recoverable.

Retention policy management

Policy design, lifecycle management, and legal-hold workflows tied to your records management framework.

Compliance evidence on demand

Auditor-ready evidence for HIPAA, SOC 2, PCI, GDPR, and state retention law.

Capabilities

Everything you need on day one — built in.

A data retention, backup, recovery program from AiCX ships with the operational scaffolding most clients spend quarters trying to assemble in-house.

  • Backup architecture design and deployment
  • Backup operations and monitoring (24/7)
  • Immutable and air-gapped backup configuration
  • Cloud backup (AWS, Azure, GCP)
  • SaaS data backup (M365, Google Workspace, Salesforce, etc.)
  • Database backup (Oracle, SQL Server, PostgreSQL, MongoDB, etc.)
  • VM and container backup
  • Endpoint backup (where required)
  • Retention policy design and enforcement
  • Legal hold and e-discovery workflow support
  • Quarterly recovery testing and reporting
  • Ransomware resilience design and tabletop exercises
In Practice

How teams put data retention, backup, recovery to work.

Healthcare

Cyber-resilient backup for a health system

Migrated from tape-based backup to immutable cloud backup across 200TB+ of EHR data; passed annual HIPAA audit with zero findings.

Financial Services

Ransomware resilience for a regional bank

Implemented air-gapped backup architecture and quarterly recovery testing; bank survived an attempted ransomware event with zero data loss.

Manufacturing

Plant data protection across 14 sites

Standardized backup across 14 plant sites; cut backup-window failures 92% and proved recoverability quarterly.

FAQ

Common questions about Data Retention, Backup, Recovery.

Don't see your question? Talk to our solutioning team — we'll walk you through pricing, footprint, and ramp options for your specific program.

Veeam, Commvault, Rubrik, Cohesity, Veritas NetBackup, Druva, AWS Backup, Azure Backup, and others. We're platform-agnostic and pick based on your environment and needs.

Ready to deploy Data Retention, Backup, Recovery?

Schedule a 30-minute working session with our solutioning team — bring your KPIs, leave with a delivery plan.